In a pair of internal memos late Monday afternoon, the Toronto Star‘s leadership informed staff that it will be shutting down Star Touch at the end of July, to be replaced by “a new universal app that operates on both smartphones and tablets.” Twenty-nine full-time and one part-time staff will be affected.
Launched in September 2015 with titanic fanfare, the Star‘s tablet app was a product that few asked for and few wanted, sucking up 10s of millions of dollars in the process, including a reported $14 million prior to its debut. A March 2016 Ryerson Review of Journalism feature carried the inevitable headline “Out of Touch.”
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